rbazi Responsible Gaming — Your safety is our priority
rbazi believes entertainment is best when it is controlled and enjoyable. Set your own limits, stay informed, and enjoy gaming safely.
What is Responsible Gaming?
Responsible gaming means enjoying online games or betting as a form of entertainment — not as a way to earn money, and not as a way to escape stress or debt. rbazi encourages every player to make informed decisions about their time and money.
Our platform has effective tools such as deposit limits, session time-out, and self-exclusion to help players enjoy games within their own preferences and limits. For players in Bangladesh, we are always available with 24/7 support in both Bengali and English.
Remember
Gaming is for people aged 21 and above only. If you feel gaming is having a negative impact on your life, seek help immediately.
Our Protection Tools
At rbazi, every player can take control of their gaming experience. Use the tools below to create a safe and enjoyable environment for yourself.
Deposit Limit
Set in advance the maximum amount you want to deposit per day, week, or month. Setting this limit significantly reduces the risk of overspending and makes it easier to play within your budget.
Session Time-Out
Use the feature that automatically ends your session after a set period. Taking breaks instead of playing for long stretches at a time is important for mental wellbeing and improves the quality of your decisions.
Self-Exclusion
If you feel you need a break from gaming, use our self-exclusion option. Contact our support team for a temporary or long-term break — we will help without asking any questions.
Age Verification
rbazi ensures that only individuals aged 21 and above can open an account and play on the platform. Preventing access by minors is a key part of our core responsibility.
Gaming History Review
Log in to your account at any time to view your gaming and transaction history. Use this feature regularly to understand your spending patterns and stay informed.
24/7 Support
For any questions or concerns about responsible gaming, contact us via live chat or email. Our team will be with you in Bengali and English at any time of the day or night.
Signs of Problem Gaming
It can sometimes be hard to tell when entertainment is turning into a problem. If you notice the following signs, you should be alert and seek help.
- 1 You are spending beyond your budget or borrowing money for gaming.
- 2 You keep playing to try to recover lost money ("chasing losses").
- 3 You feel restless, anxious, or irritable when you are not gaming.
- 4 You are prioritizing gaming over time with family, friends, or work.
- 5 You are hiding how much you play from your family or close ones.
How to Get Help
Acknowledging a problem takes courage. At rbazi, we believe every player deserves the right support at the right time. Here are a few practical steps.
Contact via Live Chat
Connect to our 24/7 live chat and request a self-exclusion or a deposit limit. Our team is always ready to help in Bengali.
Contact via Email
Email us at [email protected]. Let us know your concern — we will act promptly and keep your information completely confidential.
Set Account Limits
Set deposit limits or time-outs directly from your own account settings. Once a change takes effect, it cannot be reversed before the specified period — this is for your protection.
Tips for Healthy Gaming Habits
Keep track of your time
Decide in your mind how long you will play before you start. Set an alarm or timer to keep track of the time.
Set a budget
Keep a separate budget for each gaming session — an amount you can afford to lose without it making a significant impact on your life. Never play with emergency or savings money.
Do not play on emotion
Take a break from gaming when you are angry, sad, or under stress. It is hard to make good decisions when you are emotionally driven, and the risk of loss increases.
Keep your goals clear
Gaming is for entertainment only — without any expectation of income. Whether you win or lose, keep a level head and stay within your set limits.
How Deposit Limits Work
At rbazi, you can set a daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the specified period — but it can be reduced at any time. This rule is in place for your financial protection.
For example, if you set a limit of ৳5,000 per month, no further deposits will be possible until the month ends once that amount is reached.
The Self-Exclusion Process
Through self-exclusion, you can temporarily close your account for a set period — starting from seven days or for any duration you choose. During this period, no deposits or gaming will be possible. Promotional emails will also be paused during the exclusion.
To request self-exclusion, contact our support team directly via live chat or by emailing [email protected].
Minor Protection Policy
rbazi clearly ensures that no one under the age of 21 can use this platform under any circumstances. Age is verified when opening an account, and additional documents may be requested in suspicious cases.
Use parental control software on your device to keep younger family members from accessing the platform, and never share your login details.
Privacy and Security
Any responsible gaming request — self-exclusion, limit changes, or contacting us for help — is handled with complete confidentiality. Our SSL encryption technology ensures your personal information remains secure.
Get Direct Help
If you recognize a gaming problem, contact us without delay:
- Live Chat: Available 24/7
- Email: [email protected]
- Language: Bengali and English
Responsible Gaming FAQ
Play mindfully,
enjoy safely
Take control of your gaming experience at rbazi. Check the FAQ if you have questions, or head to the Slots or Cricket section if you want to play — everything in one place.