Answers to all your rbazi questions

There are certain signs worth paying attention to — such as spending beyond your budget, repeatedly playing to recover lost money, losing focus on family or work, and feeling restless when not playing. If you notice these symptoms, contact the rbazi support team — we are ready to help.

Yes, rbazi takes responsible gaming seriously. You can activate either a cooling-off (temporary break) or self-exclusion (long-term break) at any time. To do so, email [email protected] or let us know via live chat — our team will activate it promptly.

Alongside rbazi's own support, you can reach out to mental health organisations or family counsellors in Bangladesh. Kaan Pete Roi and the National Mental Health Helpline offer avenues for contact. More information is available on our responsible gaming page.

Yes, you can activate daily or weekly deposit limits. Once set, you will not be able to deposit beyond the specified amount. To use this feature, contact us via live chat or send a request to [email protected].

No. rbazi is for users aged 21 and above only. Age is verified during registration and confirmed again during account verification. If an age violation is found, the account may be closed and deposits will be returned.

Verification is typically requested before the first withdrawal, or if account activity appears unusual. It may also be required for transactions above a certain threshold to ensure security. In all cases, we will notify you by email or live chat.

A National Identity Card (NID) is the simplest option. A passport or birth registration certificate is also accepted. A recent utility bill or bank statement works for proof of address. Sending clear, legible photos or scans will speed up the process.

Yes, this is very important. The name on your rbazi account must exactly match the name on your bKash, Nagad, Rocket, or bank account. If the names do not match, the withdrawal process may be held up and additional verification may be required.

Absolutely. rbazi uses SSL encryption and your personal documents are stored in strict compliance with our privacy policy. Your information is not shared with any third party. Read our privacy policy for full details.

If your documents are rejected, we will let you know the reason. It is usually due to a blurry image, an expired document, or a name mismatch. Resubmit with the correct documents or speak to us directly via live chat — we will sort it out.

The minimum deposit amount across all methods is ৳200. This applies equally to bKash, Nagad, Rocket, and bank transfer. Transactions below this amount will not go through.

rbazi currently supports deposits via four methods: bKash, Nagad, Rocket and bank transfer. For bank transfer, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used.

Log in to your account and go to the deposit section. Select bKash and send the amount to the designated number. Once the transaction is complete, verify the transaction ID — your balance will be updated within a few minutes. If you have any issues, let us know via live chat.

rbazi itself does not charge any additional fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply a send money charge as per their own policy. Bank transfers may also carry the bank's own fees.

There may sometimes be a brief delay due to network or server issues. Keep your transaction ID and amount on hand and wait a few minutes. If the balance still has not appeared, contact us via live chat or at [email protected] with that information — we will verify it promptly.

In Baccarat, you place a bet on one of three positions — Player, Banker, or Tie. Two cards are dealt to each hand and the one whose points are closest to 9 wins. 10s and face cards have a value of zero. Its straightforward rules make it very popular with new players.

Yes, in live dealer games a professional dealer broadcasts live from a real studio. You can see actual cards or a roulette wheel through the camera and place your bets using the buttons on screen. It gives you the feel of a land-based casino from home. Ezugi is one of the leading providers of this type of live game.

Every table game has minimum and maximum bet limits, and these can vary from table to table. Check the table information section before you play to see the limits. Tables with lower limits are also available for new players, which are great for practice.

In Roulette, a spinning wheel has numbered slots. You can bet on a number, a colour (red/black), odd/even, or a group of numbers. When the wheel spins, wherever the ball lands is the result. Betting on the exact number pays much more; betting on colour pays less but has a higher chance of winning.

Yes, both of these traditional South Asian card games are available in the rbazi casino. In Teen Patti, you build the strongest three-card hand to beat the others — much like simplified poker. Andar Bahar is even simpler: one card is shown and you have to guess whether a card of the same value will appear in the Andar (left) or Bahar (right) pile.