rbazi's Privacy Policy

This privacy policy ("Policy") applies to all users of the rbazi platform. By using the rbazi website (rbazi.lat), you agree to comply with the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.

rbazi is committed to creating a safe and trustworthy online gaming environment for players in Bangladesh. Ensuring the protection of your personal information is one of our highest priorities. We believe that transparency and trust are the foundation of a healthy platform-user relationship.

rbazi uses your personal information only for the specific purposes listed below. We never use your information for irrelevant or unethical purposes.

Account management & verification

We use your identity and contact information to create, verify, and keep your account secure. Age verification is especially important — the rbazi platform is only for those aged 21 and above.

Financial transaction processing

We use your financial information to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers. Every transaction is secured by SSL encryption.

Service improvement & personalization

We analyze your preferences and habits to make your gaming experience more enjoyable. This allows us to recommend relevant games and offers for you.

Fraud prevention & security

We monitor transaction and behavioral data to detect and prevent account misuse, money laundering, and other fraudulent activities.

Customer support

We use your account and activity history to resolve your issues and provide 24/7 live chat and email support.

Communication & notifications

We use your contact information to send important account updates, security alerts, and, subject to your consent, promotional messages.

rbazi does not sell or rent your personal information. However, to operate our services, we may share specific information with third parties in the following limited circumstances:

Payment processors

Financial information necessary solely to complete transactions is shared with bKash, Nagad, Rocket, and banking partners. These partners have their own privacy policies.

Technology & infrastructure service providers

Information operationally necessary for hosting, database management, and cybersecurity services is shared with trusted technology partners. All such parties are contractually bound to uphold our privacy standards.

Legal obligations

If disclosure of any information is required under applicable laws of Bangladesh or by court order, we will comply with that legal requirement. In such cases, we will endeavor to notify you in advance wherever possible.

Cookies are small text files stored in your browser. rbazi uses the following types of cookies:

Essential cookies

These cookies are essential for the basic functioning of the platform. When you are logged in, they are used to maintain your session and for security verification. These cookies cannot be disabled.

Analytical cookies

These cookies are used to understand how users are using our website. The information collected through them is completely anonymous and is used for service improvement.

Preference cookies

These cookies are used to remember your language preferences, display settings, and other personalized options.

Through your browser settings, you can reject or delete non-essential cookies at any time. However, please note that disabling cookies may reduce some functionality of the platform.

rbazi believes you should have full control over your own personal information. To that end, we provide you with the following rights:

Right to access information

You can find out at any time what information rbazi holds about you. Contact our support team for this.

Right to correct information

If there is any error in your personal information, you can request a correction. This can be done from your account settings or through support.

Right to delete information

In certain circumstances you can request deletion of your personal information. However, information related to legal obligations or active transactions may not be immediately deletable.

Right to opt out of marketing communications

If you do not want to receive promotional emails or messages from rbazi, you can change your preference by clicking the "Unsubscribe" link at the bottom of any message or through support.

Right to data portability

Where technically feasible, you can request a portable copy of your data.

rbazi retains your personal information for as long as it is necessary or legally required:

• Active account information: Retained for as long as your account remains active.
• Financial transaction records: Retained for the period specified by legal requirements.
• Cookie & session data: Session cookies are deleted when the browser is closed; persistent cookies automatically expire after their set period.
• Support communications: Retained for a set period for customer service quality improvement.
• Closed account information: Information necessary for legal and financial audit purposes is retained for a set period even after account closure.

Once the retention period ends or your deletion request is approved, information is securely and permanently deleted or fully anonymized.

The rbazi platform is strictly for adults and only for those aged 21 and above. We do not knowingly collect personal information from any person under the age of 21.

Age verification is a mandatory step in the registration process. If we discover that a person under the age of 21 is using our platform, that account will be closed immediately and the associated information will be securely deleted.

If you believe a minor has registered on rbazi, please contact us.

Over time, changes in technology, the legal environment, or our services may require this privacy policy to be updated. For any significant changes, we will take the following steps:

• The date of the most recent update will be noted on this page.
• Registered users will be notified by email of significant changes.
• A clear notice will be displayed on the platform.

If you continue to use rbazi after any changes, it will be assumed that you have accepted the updated policy. If you disagree with the changes, you have the right to close your account.